Hi all, I’m rebuilding our site on a new platform (from wordpress to shopify). Anyway, I need to get a new merchant account because of what the gateways will support. My last merchant servicer didn’t ask nearly as many questions. But this one requires quite a few things (listed below). The one I’m looking for help with is their request for a “Legal Compliance Verification Letter”, a written opinion from independent, reputable, and qualified legal counsel or accreditation by a recognized third party to ensure the business practices have been reviewed and complies fully with all laws applicable to your business type.
I’m wondering if any of you have ever been requested for one of these and what you did?
Here’s the other list of requirements:
- Shipping policy: - Adult signature must be required on delivery
- Age verification
- Nicotine warning
- Identify the country where charges will take place on the checkout
- SSL checkout
- Refund policy
- Full contact information including phone #, email adress, and city state and postal code.
They also charge me $500/year on top of the normal fees.
I’ve tried looking for other merchant servicer companies, but have a problem with what gateways are available thru Shopify.