Tell me that it's not just me (employee theft)


#1

We watch our inventory like a hawk and had to let an employee go 6 months ago for stealing about $800 worth of inventory. We just had to let another employee go today. He admitted to about $500 worth of cash and merchandise.

We have 8 cameras in the store and it’s impossible to watch everything, so we start to pay attention after inventory counts start showing a problem. By the time that we can decisively figure out who is ripping us off they have gotten several hundred dollars worth of inventory.

We pay our employees fairly and treat them like family and they do this? WTF?

What have you done to minimize this and create a culture of respect where employees don’t want to steal?

For those of you who have been in other retail businesses, is employee theft more or less common in the vape industry than your previous ventures?


#2

George, welcome to the world of human weakness. What you are experiencing is not you, your shop or this industry. It is the Dark Side of Man, the Darth Vader that caused deceit, theft, and a host of other negative emotions and outcomes.

As we have shared in past trainings, the first order of hiring is to hire based on ethics, morality and personality and not on technical skills. They can be taught. Most of us are “fully formed” by the time we’re 18 and yes, we can be swayed and coerced and tempted by bad behavior, most of us will be set straight by our moral compass.

When you interview, use your instinct to get a sense of their character. Talk to past employees and even friends and parents if it’s not too awkward.

Best to you.


#3

Did you make an example of them?


#4

@NormVapeMentors how would you find if some one has good ethics?

I am not sure if the B&M owners do employment verification and criminal background checks? What company you would recommend for employment verification?


#5

Determining if someone has been ethics is a matter of perception and
understanding the nature of people. Of course some can be very deceptive
and deceiving, but I believe that you give everyone the benefit until
proven otherwise.

There are many services out there that provide background checks, but just
because someone might have a criminal violation does not make them a bad
employee. I know several Vape owners that specifically find people who have
been through recovery or who have been in jail. He finds that they make
exceptional employees since they have hopefully learned their lessons.

Norm Bour

512VapeL http://community.vapementors.com/u/512vapel
August 23

@NormVapeMentors http://community.vapementors.com/u/normvapementors
how would you find if some one has good ethics?

I am not sure if the B&M owners do employment verification and criminal
background checks? What company you would recommend for employment
verification?

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In Reply To
JesseVapeMentors http://community.vapementors.com/u/jessevapementors
Leader
September 27
Did you make an example of them?

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#6

I agree to the lovely thought of giving benefit of doubt until proven otherwise. I wonder how other owners find the candidates with violation history? In my team building and hiring experience almost every candidate tries to hide these kind of violations. I will try this in the future as every one deserves a 2nd chance.