My husband and I started our vape business last April. With our old website through WIX, we did roughly $600 in sales May before getting shut down by PayPal, Square and Stripe. We moved our entire e-commerce site to Big Commerce where we work with World Pay for our merchant/gateway services. We're getting about 15 new visitors to our site per day now, but no sales in two months. As you know, we can't advertise on social media or through Google. I don't understand how we had sales begin to trickle in with WIX and now nothing through Big Commerce. I've tested the payment gateway twice and it's working fine.
I'm at my wits end here trying to turn window shoppers into customers. I have free shipping, BOGO batteries, etc. and still no buyers. Any, and I mean ANY suggestions would be helpful. Please, please help. I need a new set of eyes on this. I'm feeling stuck. Thanks.